The reputation of a person or company or brand is signifying its popularity and attention it have from people. And as the digitalization of the world also effecting the reputation so it is important to have a good reputation online.
The reputation you have on online is very fickle as it is easy to inflect damage on it. Just by giving a negative comment about your company on a popular search engine is enough it make loss your company’s reputation considerably. And if your company’s reputation is damage then it will affect your business profit. So in order to maintain the online reputation of a company or brand or an individual one can use online reputation management service (ORM). To find the best ORM services in India or any other country you can search online the website that provides these services.
Here are some benefits of online reputation management service:
1. Increase your trust: Those brands who have a good online reputation people find it more trustful because we value the opinion of other on the product we buy. If a considerable amount of people review a company or brand as trustful then other will also like to follow it. According to a study approximately 83 percent of people find a company or brand trustable recommended by their friend or family and around 70 percent depend on the opinion of the consumer rather than an advertisement.
2. Increase your profit: If a business or company has good reviews on internet then customer are tend to attract by it and as a result it increase their business. In fact it is found that if a certain restaurant has extra half star in their rating then it sell out approximately 19 percent points more. Just like this other businesses also can increase their profit by improving their online reputation.
3. Better talent: People who want to find a good place to work mainly depend on the opinion of employees who currently work there and who had experience in working there. If your company preview on the online is good and give a feeling of bright future then it will attract more people hence you will have the chance to gather better talent.
4. Lower risk: If a company have very bad reputation then it earn a worse reputation. This is might due to some systematic problem within the company but it fit a version of reputation management theory called broken window theory. According to this theory a warehouse which has a broken window is attract more vandals.